Consumer Ninja: Many credit life claims are being rejected

779 days ago

The insurance ombuds report has come up with strong criticism about some big insurers.

Why are so many credit life claims rejected?

Wendy Knowler, consumer journalist, tells The Monye Show more about the nine companies that were named and shamed.

This report is for 2019 and the ombudsman did say it's not going to reflect the Covid-19 crisis.
Wendy Knowler, consumer journalist

Next year''s report is going to be very interesting to see how claimants were handled - how the industry treated its claimants related to the Covid-19 crisis.
Wendy Knowler, consumer journalist

LIsten to the full interview with Wendy Knowler below.

Get the 10 most-read articles of the week from Bruce Whitfield’s The Money Show, emailed to you every Friday morning.

More in this Feature

This insurance company says it is paying out business interruption claims

Wendy Knowler, Consumer Ninja, investigates non-payment of business interruption claims during the Covid-19 lockdown.

730 days ago

The Ombudsman for Short-Term Insurance report - what were the complaints?

The Ombud for Short Term Insurance’s aim is to resolve short term insurance complaints ''fairly, efficiently and impartially''.

758 days ago

When credit life insurance goes wrong because of a UIF payment

Wendy Knowler, consumer Ninja, on the small print and pitfalls of credit life insurance.

765 days ago

The banking report is out - our Consumer Ninja takes a look

The annual banking ombuds report has been released. Were they good, were they bad; how many complaints have been received?

772 days ago

When the coronavirus default tsunami hits, how will banks respond?

This edition of Consumer Corner looks at how lay-offs, closures and quarantine will impact people's income and ability to repay debt.

828 days ago

Sudden cancellation of life and illness policies - consumer warrior advice

Wendy Knowler, consumer Ninja, has a horror story about insurance policies being cancelled - by sms.

835 days ago