1. 06:00 - 09:00 Kfm Mornings with Darren, Sherlin and Sibs
  2. 09:00 - 12:00 Mid-mornings with Tracey Lange

These days, call centres rely on both human and virtual customer care staff.

But what happens when a customer confuses one for the other?

RELATED | Whackhead's Prank: Gerald has no luck with airport's voice assistant

This is precisely what Darren "Whackhead" Simpson puts to the test in a call to the DStv contact centre.

All we can say is that the customer service agent deserves all the awards for her cool and calm demeanor!

Listen to the full prank in the audio below

If you know someone who’s highly ‘Prankable’, tell us about them. Send us an email to darrens@kfm.co.za or complete this form.

Listen to more of Whackhead's Pranks below

Magic Mike, teach me how to fly!
Your serpent devoured my poodle
Case of mistaken identity
Don't mess with mama's boy
I can't be stupid, I have a Masters Degree
Case of theft against alarm system provider
Help, there's a bug in my nose!
Blood donation gone horribly wrong

Catch Whackhead's Pranks, Weekdays at 8.10am on Kfm Mornings!

Image: 123rf.com

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